BPerfect Cosmetics Reviews

Based on 20 customer reviews and online research, bperfectcosmetics.com has a consumer rating of 4.8 out of 5 stars, indicating that most customers are very satisfied with BPerfect Cosmetics.

4.8 / 5.0

20 Reviews

5 Stars(18)

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4 Stars(1)

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3 Stars(0)

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2 Stars(0)

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1 Star(1)

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How would you rate BPerfect Cosmetics?

Customer Reviews (20)

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Letitia Brown
Posted on 06/14/2021
Excellent Customer Service

I received my order from BPerfect, unfortunately one item was damaged and I emailed customer service and got a reply straight away from Ann who said that a replacement would be sent out tomorrow. No questions asked. They were so prompt and efficient. It was a pleasure dealing with Ann. Well done BPerfect this is why your at the top and I'll happily continue to support BPerfect. Thank you

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Dianne Armstrong
Posted on 06/10/2021
100% customer satisfaction

100% customer satisfaction. Eimhear was amazing. My makeup order was damaged in transit despite the makeup palette being brilliantly packaged; emailed BPerfect with pictures. My email was answered by Eimhear in 10 mins and sorted in 15. I was offered a discount or replacement. I accepted a replacement as it was a gift. Definitely will order from BPerfect again.

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Marion Alexander
Posted on 06/08/2021
Wrong Address. . .

I ordered the Sceptre palette using my Apple Pay and unknowingly had it shipping to my old address! Needless to say I was panicked! Eimhear helped me get the address corrected so quickly, and was such a doll!! AMAZING customer service! ⭐️⭐️⭐️⭐️⭐️

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Amy Long
Posted on 06/03/2021
My order was missing an item

My order was missing an item and I got very fast reply after sending a message to BPerfect through the site. Very good service and products are always top quality.

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Willie Torres
Posted on 05/26/2021
She was very nice hlep me with my…

She was very nice hlep me with my problem..

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Guest
Posted on 05/22/2021
little name problem on my order

little name problem on my order, Ann from the service was very responsive and solved my problem. best service ❤️

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Willard Hale
Posted on 04/28/2021
Quick response, so friendly

Emailed and Ann got straight back to me. Just sent through a pic & video of faulty pump and she advised the replacement would be sent, received a few days later. So friendly for customer service

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Erin Ferguson
Posted on 04/26/2021
Great customer service from Ann

I had an issue with a purchase that I made. I just got confused with the payment and didn't understand why I was being charge different on my card. Ann greatly broke it down and explained to me exactly how it worked. Every question I needed help with she was just very helpful and always responded as quickly as she could. Thanks so much for your help Ann

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Aiden Prescott
Posted on 04/25/2021
TOP QUALITY CUSTOMER SERVICE

TOP QUALITY CUSTOMER SERVICE
I had an issue with a product and the team were so quick to respond and resolve the issue for me. The best customer service I've come across. Many thanks to Monica and Ann for all their help and quick response to resolving the issue.

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Wesley Dean
Posted on 04/14/2021
I didn’t receive everything in my order…

I didn’t receive everything in my order and contacted Bperfect! I was Monica who dealt with my query and she was more than helpful. I received a refund due to the item being out of stock but overall I couldn’t fault Monica.

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Meghan Butler
Posted on 04/13/2021
Monica couldn't have been more helpful.

Monica couldn't have been more helpful.

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Daniel Griffin
Posted on 04/09/2021
I received a broken shadow in my…

I received a broken shadow in my palette today and Ann from customer service was so kind amd helpful she sorted my issue so fast and refunded me right away... I will definitely shop again and highly recommend This Amazing company! Thank you so much Ann❤️

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