BPerfect Cosmetics Reviews
Based on 20 customer reviews and online research, bperfectcosmetics.com has a consumer rating of 4.8 out of 5 stars, indicating that most customers are very satisfied with BPerfect Cosmetics.
5 Stars(18)
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4 Stars(1)
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3 Stars(0)
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2 Stars(0)
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1 Star(1)
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How would you rate BPerfect Cosmetics?
Top Reviews
100% customer satisfaction. Eimhear was amazing. My makeup order was damaged in transit despite the makeup palette being brilliantly packaged; emailed BPerfect with pictures. My email was answered by Eimhear in 10 mins and sorted in 15. I was offered a discount or replacement. I accepted a replacement as it was a gift. Definitely will order from BPerfect again.
Emailed and Ann got straight back to me. Just sent through a pic & video of faulty pump and she advised the replacement would be sent, received a few days later. So friendly for customer service
Customer Reviews (20)
I received my order from BPerfect, unfortunately one item was damaged and I emailed customer service and got a reply straight away from Ann who said that a replacement would be sent out tomorrow. No questions asked. They were so prompt and efficient. It was a pleasure dealing with Ann. Well done BPerfect this is why your at the top and I'll happily continue to support BPerfect. Thank you
100% customer satisfaction. Eimhear was amazing. My makeup order was damaged in transit despite the makeup palette being brilliantly packaged; emailed BPerfect with pictures. My email was answered by Eimhear in 10 mins and sorted in 15. I was offered a discount or replacement. I accepted a replacement as it was a gift. Definitely will order from BPerfect again.
I ordered the Sceptre palette using my Apple Pay and unknowingly had it shipping to my old address! Needless to say I was panicked! Eimhear helped me get the address corrected so quickly, and was such a doll!! AMAZING customer service! ⭐️⭐️⭐️⭐️⭐️
My order was missing an item and I got very fast reply after sending a message to BPerfect through the site. Very good service and products are always top quality.
little name problem on my order, Ann from the service was very responsive and solved my problem. best service ❤️
Emailed and Ann got straight back to me. Just sent through a pic & video of faulty pump and she advised the replacement would be sent, received a few days later. So friendly for customer service
I had an issue with a purchase that I made. I just got confused with the payment and didn't understand why I was being charge different on my card. Ann greatly broke it down and explained to me exactly how it worked. Every question I needed help with she was just very helpful and always responded as quickly as she could. Thanks so much for your help Ann
TOP QUALITY CUSTOMER SERVICE
I had an issue with a product and the team were so quick to respond and resolve the issue for me. The best customer service I've come across. Many thanks to Monica and Ann for all their help and quick response to resolving the issue.
I didn’t receive everything in my order and contacted Bperfect! I was Monica who dealt with my query and she was more than helpful. I received a refund due to the item being out of stock but overall I couldn’t fault Monica.
I received a broken shadow in my palette today and Ann from customer service was so kind amd helpful she sorted my issue so fast and refunded me right away... I will definitely shop again and highly recommend This Amazing company! Thank you so much Ann❤️
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